Privacy policy
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Introduction
We, at Maxwell Energy Systems Private Limited (“Maxwell”), are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") describes how Maxwell collects, uses, discloses and transfers information of users through its website, i.e., https://www.maxwellenergy.co/ , (the “Site”). This policy applies to those who visit the Site, or whose information Maxwell otherwise receives in connection with its services(hereinafter collectively referred to as “Users”).For the purposes of the Privacy Policy, “You” or “Your” shall mean the person who is accessing the Site.
Types of User Information that may be collected by Maxwell
“User information” - means any information relating to an identified or identifiable natural person including common identifiers such as a name, email address, contact number and any other information that is so categorized by applicable laws. We may collect information about you and/or your usage to provide better services and offerings. The information that we may collect, and how we may collect it, depends upon how you interact with us. We may collect the following categories of User Information in the following ways:
· Name, email address, contact number, your interest in the Site and comments, if any , when you attempt to contact us on or through the Site;
· When you visit the Site, we use cookies to automatically collect, store and use technical information about your system and interact with our Site;
· To the extent permitted by law, Maxwell may record and monitor your communication with us to ensure compliance with our legal and regulatory obligations and our internal policies;
· If you choose to sign in with your social media account to access the Site, or otherwise connect your social media account with the services of the Site, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. Please see your social media provider's privacy policy and help centre for more information about how they share information when you choose to connect your account.
How Maxwell may use your User Information?
We will only use your data in a fair and reasonable manner, and where we have a lawful reason to do so.
Our use of your data depends on the purpose for which you interact with us. We may process your User Information for the following purposes:
· We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services (for more information please refer to paragraph 4below).
· Improving the Site and its content to provide better features and services.
· Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of Maxwell terms of use in any jurisdiction.
· Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
Cookies
When you visit the Site, we may also collect certain information by automated means, such as through the use of cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We also may use third-party website analytics tools (such as Google Analytics), that collect information about user traffic on the Site. The information we collect by automated means may include, but is not limited to, the following:
· Information about the devices you use to access the Internet (such as the IP address and the type of the device, operating system, and web browser);
· Dates, times, and duration of visits to the Site (including whether you are a registered member or first time visitor); and
· Information on actions taken on the Site (such as page views and site navigation patterns).
We use cookies to store members’ preferences, record session information, record user-specific information on what pages members access or visit on the Site, alert members tonew information that we think may be of interest to them when they return to our Site, and customize web page content based on a member’s browser type or
other information we collect.
For more information about our use of cookies please refer to our Cookie Policy given below.
Information Sharing and Disclosure
We restrict access to your User Information to employees who we believe reasonably need to know/or that information to fulfil their jobs to provide, operate, develop, or improve our products or services. Maxwell does not disclose, transfer or share your User Information with others except with:
· Our affiliates and group companies to the extent required for our internal business and/or administrative purposes and/or general corporate operations and for provision of services;
· Third parties including enforcement, regulatory and judicial authorities, if we determine that disclosure of your User Information is required to a) respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or b) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Maxwell’s terms of use or as otherwise required by law;
· In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of Maxwell’s business assets we may disclose User Information to those involved in the negotiation or transfer.
· Third party service providers and marketing partners that Maxwell engages to a) provide services over the Site on Maxwell’s behalf; b) maintain the Site and mailing lists. Maxwell will take reasonable steps to ensure that these third-party service providers are obligated to protect your User Information and are also subject to appropriate confidentiality non-disclosure obligations.
Third Party Content
Please be aware that the Site sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. Maxwell makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Site to determine their use of your User Information.
Children
To use the Site, you agree that you must be the minimum age of 18 (eighteen) years or older, however if local laws require that you must be older for Maxwell to be able to lawfully provide the services over the Site to you then that older age shall apply as the applicable minimum age. If you are under the age of 18or the age of majority in your jurisdiction, you must use the Site under the supervision of your parent, legal guardian or responsible adult.
Retention of User Information
The User Information will not be retained by Maxwell any longer than it is necessary for the purposes for which the User Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your User Information will be deleted or archived in compliance with applicable laws.
User Rights in relation to User Information
Below, you will find additional privacy information that you may find important. We adhere to the applicable data protection laws which, if applicable includes the following rights -
· Right to access: This enables you to receive a copy of your User Information and to check that we are lawfully processing it.
· Right to rectification: This enables you to ask us to correct any incomplete or inaccurate information we hold about you.
· Right to erasure and right to object: You may also ask us to delete or remove your User Information where there is no good reason for us to process it. You also have the right to ask us to delete or remove your User Information where you have exercised your right to object to processing
For information about managing your contact data and email, please submit a request to us at info@maxwellenergy.co.
It is important that the User Information we hold about you is accurate and current. Please keep us informed if your information changes during the period for which we hold it.
Confidentiality and Security
· The security and confidentiality of your User Information is important to us and Maxwell has invested significant resources to protect the safekeeping and confidentiality of your User Information. When using external service providers acting as processors, we require that they adhere to the same standards as Maxwell does. Regardless of where your User Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
· We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made thereunder to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect your User Information. By accepting the terms of this Privacy Policy, you agree that the standards and practices being implemented by us are reasonable and sufficient for the protection of your User Information.
Hyperlinks and third-party Advertising
The Site may link to other websites. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said website. We are not responsible for the privacy practices nor do we accept any liability in connection with the content of such websites. We may use third party advertisements on our site. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties.
Changes to this Privacy Policy
Maxwell reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification. You are responsible for periodically reviewing the Site and this Privacy Notice to check for any updates or changes.
Disclaimer
Maxwell does not store any account related information or any credit / debit card details. Maxwell shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account for any services offered through the Site. Incase any User Information is shared by you with Maxwell, which is not requested by Maxwell (whether mandatorily or optionally), Maxwell will not be liable for any information security breach or disclosure in relation to such information.
If you have any questions regarding this Privacy Policy or the protection of your User Information, please contact Maxwell’s Data Protection Officer/ Grievance Officer at the following:
Name: Rugved Yeram
Email: info@maxwellenergy.co
Cookies Policy
This Cookie Policy (“Policy”) is a part of and must be read along with the Privacy Policy. Terms used but not defined in this Policy shall have the meanings ascribed to them in the Privacy Policy. This Policy applies to the Site, i.e., https://www.maxwellenergy.co/ , branded pages on third-party platforms (such as Facebook, LinkedIn, Twitter, and YouTube), and applications accessed or used through the Site, etc. which are operated by us or on our behalf. By using the Site, you consent to our use of cookies in accordance with this Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or terminate your use of the Site. Disabling cookies may impact your user experience while on the Site.
About Cookies
Cookies are small pieces of text stored by a website you visit in your browser and subsequently sent by your web browser in every request to the website. A cookie file is stored in your web browser and allows the concerned website or a third-party to recognize you and make your next visit easier and more personalized. Cookies allow us to serve you better and more efficiently, and to personalize your experience on the Site.
How we use Cookies
We use Cookies for the following purposes:
· Advertising. We use cookies to help us to display advertisements which are relevant to you.
· Analysis. We use cookies to help us to analyze the use and performance of our website and services.
· Authentication. We use cookies to identify you when you visit the Site and as you navigate the Site.
· Cookie consent. We use cookies to store your preferences in relation to the use of cookies more generally.
· Security. We use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect the Site generally.
· Status. We use cookies to help us to determine if you are logged into the Site.
Types of Cookies we use
Cookies may be either “Persistent” cookies or “Session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, that is, when the web browser is closed. We use both Session and Persistent Cookies for the purposes set out below:
Essential Cookies
Type: Session Cookies
Purpose: These Cookies are essential to provide you with services available through the Site and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we use these cookies only to provide you with those services.
Acceptance Cookies
Type: Persistent Cookies
Purpose: These Cookies identify if users have accepted the use of cookies on the Site.
Functionality Cookies
Type: Persistent Cookies
Purpose: These Cookies allow us to remember choices you make when you use the Site, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with amore personal experience and to avoid you having to re-enter your preferences every time you use the Site.
How and when are Cookies delivered
Any browser visiting the Site will receive cookies from us which helps us identify you when you return. Web beacons, tags and scripts may be used in the Site or in our emails to help us to deliver cookies. We may perform analysis based on the use of these technologies and generate reports on an individual and aggregated basis concerning parameters such as visit counts, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
Use of cookies for analytics
We may use web analytics services on the Site, such as services provided by Google Analytics. These services to help us analyze how the Site is being used by you and other visitors. Web analytics services use performance cookies to track customer’s interactions. For example, by using cookies, such a service can inform us which pages our users view, which pages are most popular, what time of day certain section of the Site is most visited, whether a visitor has been to the Site before, what website referred the visitor to the Site, and other similar information. All of this information is anonymized. Web analytics services collect the information to evaluate your use of the Site and, in certain cases, to assist in online marketing, etc.
Third-party cookies
Third-parties (advertising networks and providers of external services like web traffic analysis services) may also use cookies on the Site. The names of cookies, pixels and other technologies may change over time. We suggest that you review the respective privacy policies for these external services to help you understand what data these organizations hold about you and how they process such information.
Controlling cookies
Most browsers allow you to control cookies through their settings preferences. However, if you choose to turn off these cookies, you will still see advertising on the internet but it may not be tailored to your interests. It does not mean that you won’t be served any advertisements whilst you are online. Whilst we have mentioned most of the third-parties involved in using targeting or advertising cookies in the preceding section, the list is not exhaustive and is subject to change. Therefore, even if you choose to turn off all the third-party cookies listed in section, you may still receive some tailored advertisements and recommendations.
There are a number of ways you can manage what cookies are set on your devices. Essential cookies, however, cannot be disabled. If you do not allow certain cookies to be installed, the website may not be accessible to you and/or the performance, features, or services of the website may be compromised. You can also manage this type of cookie in the privacy settings on the web browser you are using. Please note that if you use your browser settings to block all cookies you may not be able to access parts of our or others’ websites. Please see below for more information. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful.
· Chrome: https://support.google.com/chrome/answer/95647?hl=en
· Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
· Opera: http://www.opera.com/help/tutorials/security/cookies/
· InternetExplorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
· Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
· Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Alternatively, you may use the ‘Help’ option in your internet browser for more details on managing cookies.
More information
· More information about cookies, including how to see what cookies have been set and how to manage and delete them, can be found on www.allaboutcookies.org.
· More information about opting out of receiving interest-based ads from other companies can be found at optout.aboutads.info and www.networkadvertising.org/choices. In addition, certain third-party advertising networks such as Facebook (pixels) and Google permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature, please visit:
· Google: https://policies.google.com/privacy
· Facebook: https://developers.facebook.com/docs/privacy/
Contact us
· This Website is owned and operated by Maxwell Energy Systems Private Limited
· We are registered in India.
· You can contact us by email on info@maxwellenergy.co or by calling us at +91 98765 65789.